Customer Care

Customer Care | Seasonal Care

Winter Tips
Here are a few things you can do to keep your home in tip-top shape this Winter:


  • Clean and test smoke alarms.


  • Test and reset ground fault circuit interrupters (GFCI) breakers.


  • Change the furnace filter.


  • Operate the heating system.


  • Adjust registers and confirm that cold air returns are clear of furniture or draperies.


  • Clean the humidifier per manufacturer’s instructions.


  • Maintain humidity levels between 35-55% as measured with a hygrometer to prevent potential mold growth. When condensation is apparent on windows, shut down humidifier until humidity levels fall within the range above.


  • Adjust or replace weather stripping on exterior doors as needed.


  • Check the fit of exterior doors; thresholds are adjustable.


  • Drain and winterize your sprinkler system if applicable.


  • Remove hoses from exterior faucets. “Freeze proof” faucets will suffer a broken water line if the water in the hose freezes and expands into the pipe.


  • Review safe fireplace operation. Provide professional cleaning at regular intervals.


  • Clean gutters, check downspouts; confirm that troughs drain away from the house.


  • Check foundation, concrete and yard for settling; fill in as needed.


  • Remove ice and snow from concrete as soon as possible; avoid using de-icing agents with damaging salts.


  • On pleasant days, open windows to allow house to breathe.


  • Please decorate safely for the holidays. Do not overload circuits or use worn extension cords.